Business
FIRSTBANK UNVEILS ADVANCED FACIAL BIOMETRIC TECHNOLOGY ON FIRSTMOBILE FOR SEAMLESS USER ENROLLMENT AND DEVICE ACTIVATION
FirstBank, the West Africa premier financial institution and financial inclusion services provider has launched an advanced facial biometric technology on its mobile banking application-FirstMobile, along with other exciting features that includes:
- Facial recognition sign-up and activation
- Virtual credit cards for secure online shopping
- Instant credit card activation
- Flexible salary advances with 3-month repayment options
- General improvements, bug fixes,
These upgrades all aim to provide customers with a seamless, secure, and efficient digital banking experience.
The new facial biometric feature enables users to activate or register on FirstBank’s mobile app- FirstMobile securely, using facial verification. This feature also includes an advanced anti-spoof detection, to enhance customer account protection and ensure robust security.
This innovative solution effectively addresses the diverse needs of customers, including new customers, diaspora customers without cards, individuals with lost or expired cards, those who have opted out of card use, as well as customers facing card verification failures or lacking convenient access to card details. This feature will provide seamless access to essential banking services, such as fund transfers and bill payments ensuring swift, reliable, and convenient transaction processing for all users.
The newly enhanced FirstBank mobile banking platform, FirstMobile, offers a comprehensive array of features and services designed to provide our customers with a seamless and innovative digital banking experience, no matter where they are in the world. With these substantial improvements, users can easily sign up and activate the app using just their face. They can shop online securely with a virtual credit card that is instantly issued and always accessible within the app. Additionally, customers can activate their new credit card directly from the app to start spending immediately. They also have the option to access salary advances with a convenient 3-month repayment plan.
“With these new services now live on FirstMobile, we are confident we will undoubtedly enhance our customers’ digital experience.” remarked Chukwuma Ezirim, Group Executive, E-Business and Retail Products Division, FirstBank. “FirstBank is committed to innovative ways of delighting our customers so that they can carry out their transactions with no stress and with utmost convenience. We understand the importance of keeping up with the evolving digital landscape, and we are dedicated to providing our customers with cutting-edge solutions that make banking simpler, faster, and more accessible. Our goal is to ensure that every interaction with FirstBank enhances customer satisfaction and builds long-lasting relationships”
To deliver on its promise of gold-standard banking services, FirstBank remains committed to advanced innovative solutions and robust secure security measures, to protect customer data and empower them to transact effortlessly and manage their finances effectively.
About FirstBank
First Bank of Nigeria Limited “FirstBank”, established in 1894, is the premier bank in West Africa, a leading financial inclusion services provider in Africa, and a digital banking giant.
FirstBank’s international footprints cut across three continents ─ Africa, Europe and Asia, with FirstBank UK Limited in London and Paris; FirstBank in The Democratic Republic of Congo, Ghana, The Gambia, Guinea and Sierra Leone; FBNBank in Senegal; and a FirstBank Representative Office in Beijing, China. All the subsidiary banks are fully registered by their respective Central Banks to provide full banking services.
Besides providing domestic banking services, the subsidiaries also engage in international cross-border transactions with FirstBank’s non-Nigerian subsidiaries, and the representative offices in Paris and China facilitate trade flows from Asia and Europe into Nigeria and other African countries.
For over 13 decades, FirstBank has built an outstanding reputation for solid relationships, good corporate governance, and a strong liquidity position, and has been at the forefront of promoting digital payment in the country with over 13 million cards issued to customers (the first bank to achieve such a milestone in Nigeria). FirstBank has continued to make significant investments in technology, innovation and transformation, and its cashless transaction drive has been steadily accentuated with virtually over 25 million active FirstBank customers signed up on digital channels including the USSD Quick Banking service through the nationally renowned *894# Banking code.
With over 43 million customer accounts (including digital wallets) spread across Nigeria, UK and sub-Saharan Africa, the Bank provides a comprehensive range of retail and wholesale financial services through more than 820 business offices and over 280,000 agent locations spread across 772 out of the 774 Local Government Areas in Nigeria.
In addition to banking solutions and services, FirstBank provides pension fund custody services in Nigeria through First Pension Custodian Nigeria Limited and nominee and associated services through First Nominees Nigeria Limited.
FirstBank’s commitment to Diversity is shown in its policies, partnerships and initiatives such as its employees’ ratio of female to male (about 41%:59%; and 37% women in management roles) as well as the FirstBank Women Network, an initiative that seeks to address the gender gap and increase the participation of women at all levels within the organisation. In addition, the Bank’s membership of the UN Women is an affirmation of a deliberate policy that is consistent with UN Women’s Women Empowerment’s Principles (WEPs) ─ Equal Opportunity, Inclusion, and Nondiscrimination.
For six consecutive years (2011 – 2016), FirstBank was named “Most Valuable Bank Brand in Nigeria” by the globally renowned The Banker Magazine of the Financial Times Group and “Best Retail Bank in Nigeria” eight times in a row, 2011 – 2018, by the Asian Banker International Excellence in Retail Financial Services Awards.
Significantly, FirstBank’s Global Credit Rating was A+ with a positive outlook while ratings by Fitch and Standard & Poor’s were A (nga) and ngBBB+ respectively both with Stable outlooks as at September 2023. FirstBank maintained the same level of international credit ratings as the sovereign; a milestone that was achieved in 2022 for the first time since 2015.
In 2024, FirstBank received notable international awards and accolades. Some of these include Nigeria’s Best Bank for ESG 2024 and Nigeria’s Best Bank for Corporates 2024 both awarded by Euromoney Awards for Excellence; Best SME Bank in Africa and in Nigeria by The Asian Banker Global Awards; Best Private Bank in Nigeria and Best Private Bank for Sustainable Investing in Africa by Global Finance Awards; Best Corporate Bank in Nigeria 2024, Best CSR Bank in Nigeria 2024, Best Retail Bank in Nigeria 2024, Best SME Bank in Nigeria 2024 and Best Private Bank in Nigeria 2024 all awarded by the Global Banking and Finance Awards.
FirstBank has continued to gain wide acclaim on the global stage with several international awards and recognitions received so far in 2025 which includes Best SME Bank in Nigeria 2025 and Best SME Bank in Africa 2025 by The Asian Banker; Best Private Bank in Nigeria 2025 and Best Private Bank for Sustainable Investing in Africa 2025 by Global Finance Awards; SME Financier of the Year in Nigeria 2025 by The Digital Banker Global SME Banking Innovation Awards; Best Retail Bank in Nigeria 2025 and Best Bank for Empowering Women Entrepreneurs in Nigeria 2025 all by The Annual Global Economics Awards.
Our vision is “To be Africa’s Bank of first choice” and our mission is “To remain true to our name by providing the best financial services possible”. This commitment is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Customer-Centricity. Our strategic ambition is “To deliver accelerated growth in profitability through customer-led innovation and disciplined execution”
Business
FirstBank, Visa Expand Premium Card Portfolio with Visa Signature Launch
First Bank of Nigeria Limited, in partnership with Visa, has announced the launch of Visa Signature, a premium card offering designed for Nigeria’s affluent segment. The card unlocks an exclusive portfolio of lifestyle benefits, global travel privileges, and curated merchant offers through Visa’s worldwide acceptance network, giving high-spending Nigerians a product built around how they live.
Visa Signature targets Nigeria’s top executives, business owners, and frequent international travelers who expect more from their financial products. Through Visa Global benefits and Visa Destination offers, cardholders gain access to preferential rates, premium experiences, and priority services across hundreds of partner merchants, hotels, airlines, and destinations around the world. The card supports both domestic and cross-border transactions, ensuring seamless payment experiences whether cardholders are in Lagos, London, or Dubai.
Commenting on FirstBank’s ambition for its premium cardholders, Chuma Ezirim, Group Executive, eBusiness & Retail Products, FirstBank, said: “At FirstBank, we are dedicated to creating financial solutions that reflect the evolving lifestyles of our customers. We understand that our premium customers aspire to experiences that reflect their global outlook. Visa Signature is crafted to meet those expectations, offering access to exclusive experiences, global connectivity, and lifestyle privileges that empower our customers to live without boundaries. We remain focused on creating value and reinforcing our position as the partner of first choice for Nigerians at home and abroad.”
Highlighting the strategic importance of the FirstBank partnership, Andrew Uaboi, Vice President and Cluster Head, West Africa, Visa, noted: “Nigeria’s affluent consumers are among the most active and globally connected spenders on the continent. Visa Signature is designed to serve that profile with the depth of benefits and the breadth of acceptance they deserve. We are delighted to work with FirstBank in making this available to the Nigerian market.”
The launch marks a strategic step for FirstBank in deepening its premium product offering. FirstBank’s existing Visa portfolio already serves millions of Nigerians across everyday retail, cross-border commerce, and online transactions through Visa Infinite, Visa Gold, Naira Credit, and Visa Prepaid cards. Visa Signature adds a dedicated tier for the affluent segment, giving this customer group the recognition and privileges their spending profile demands.
Visa Signature is available to eligible FirstBank customers. Interested customers can visit any FirstBank branch nationwide or contact their dedicated relationship manager to apply.
About FirstBank
First Bank of Nigeria Limited “FirstBank”, established in 1894, is the premier bank in West Africa, a leading financial inclusion services provider in Africa, and a digital banking giant. FirstBank’s international footprints cut across three continents ─ Africa, Europe and Asia, with FirstBank UK Limited in London and Paris; FirstBank in The Democratic Republic of Congo, Ghana, The Gambia, Guinea and Sierra Leone; FBNBank in Senegal; and a FirstBank Representative Office in Beijing, China. All the subsidiary banks are fully registered by their respective Central Banks to provide full banking services.Our vision is “To be Africa’s Bank of first choice” and our mission is “To remain true to our name by providing the best financial services possible”. This commitment is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Customer-Centricity. Our strategic ambition is “To deliver accelerated growth in profitability through customer-led innovation and disciplined execution.”
Business
FirstMobile: How to Install and Register for FirstBank’s Mobile App
Picture this: it is payday, and you need to transfer money to a loved one or pay a utility bill. In the past, that meant rushing to the bank, standing in long queues, and hoping you’d finish before closing time. For many Nigerians, this was the reality: time-consuming, stressful, and inconvenient.
But times have changed. In today’s digital era, mobile banking has become more than a convenience, it is a necessity. With mobile banking apps, you can manage your finances securely, instantly, and from anywhere.
That’s where FirstMobile, FirstBank’s official mobile app, comes in. Designed with customers in mind, it transforms your smartphone into a personal bank branch. Whether you are checking balances, transferring funds or paying bills, FirstMobile makes banking seamless and accessible.
With FirstMobile, the story shifts from waiting in line to managing your money on the go. It’s banking without boundaries, right in your pocket.
Why Mobile Banking Matters
- Convenience: Access your account anytime, anywhere.
- Security: Transactions are protected with PINs, OTPs, and biometric authentication.
- Efficiency: Skip the branch visits. Check balances, transfer funds, and pay bills instantly.
- Real-time updates: Get instant notifications for account activities.
- Comprehensive services: Manage beneficiaries, monitor transactions, and stay in control of your finances.
How to Download and Activate FirstMobile
- Search for FirstMobile on your Google Play Store or Apple App Store
- Install the app and click Get Started.
- Select Register Profile.
- Choose your registration option: Debit Card or BVN.
- Input your FirstBank ATM card number or BVN as required.
- You will receive a One-Time Password (OTP) via SMS.
- Enter the OTP in the app to verify your identity.
- Set a five-digit mPIN (your login PIN).
- Choose and answer two secret questions.
- Create a four-digit transaction PIN for authorizing transactions.
- Follow the prompts to finalize setup.
Once complete, you are ready to enjoy FirstBank’s mobile services.Mobile banking is no longer optional; it’s the smarter way to bank. With FirstMobile, FirstBank has made it easy for customers to stay connected to their finances, securely and conveniently. Whether you are checking balances, paying bills, or transferring money, the app ensures you are always in control.
Business
ZENITH BANK SUSTAINS EXPONENTIAL GROWTH TRAJECTORY AS GROSS EARNINGS RISE 6% TO N1 TRILLION IN Q1 2026
Zenith Bank Plc has announced its unaudited results for the first quarter ended 31st March 2026, with a 6% growth in Gross Earnings, from N950 billion reported in Q1 2025 to N1.01 trillion in Q1 2026. This is despite the challenging operating environment and tightening monetary policy stance.
From the unaudited statement of account submitted to the Nigerian Exchange (NGX) on Thursday, 30th April 2026, this growth was driven by increase in interest income and non-interest income. The increase.
in interest income was primarily due to the expansion of the Bank’s risk asset portfolio, supported by disciplined, risk adjusted pricing. Interest expense moderated by 5% YoY in Q1 2026 underscored by a continued optimisation of the Bank’s deposit mix and funding structure. This resulted in a 7% growth in net interest income from N591 billion in Q1 2025 to N634 billion in Q1 2026. Non-interest income also improved 19% year on year, rising from N89 billion to N106 billion, highlighting an improvement in fees and commissions and higher contributions from other operating income streams. This performance reflects stronger customer activity and deeper transaction volumes across key business channels.
As a result, the Group recorded a 3% year on year increase in profit before tax, which rose to N361 billion compared with N351 billion in Q1 2025. Profit after tax also increased by 1% to N314 billion.
Profitability was further supported by a decline in cost of funds to 3.76% in Q1 2026 from 3.90% in Q1 2025; while cost of risk moderated to 2% in Q1 2026, reflecting a prudent and proactive risk management stance in an elevated yield environment.
Gross loans increased by 9% from N11.06 trillion as at full year 2025 to N12.04 trillion in Q1 2026, reflecting the continued commitment to carefully deploying credit into high growth sectors of the economy that enhance portfolio returns. Asset quality strengthened as Non-Performing Loan (NPL) ratio eased to 3.79%, from 3.82% reported in December 2025, underpinned by disciplined credit risk management. Customer deposits rose to N24.47 trillion in Q1 2026, while total assets increased by 2% to N32.01 trillion over the same period.
Return on Average Equity (ROAE) and Return on Average Assets (ROAA) stood at 24.9% and 4% respectively, supported by strong top line earnings and enhanced balance sheet efficiency. Net interest margin (NIM) strengthened to 12.5%, up from 10.3% in Q1 2025, underscoring the Group’s ability to preserve its margins and deliver improved shareholder returns. Prudential ratios remained strong and comfortably above regulatory requirements.
The Group’s Capital Adequacy Ratio (CAR) and Liquidity Ratio stood at 23.5% and 71% respectively, while the coverage ratio remained strong at 169%, reinforcing the Bank’s resilient capital and liquidity position. The Group’s Q1 2026 performance underscores its continued focus on sustaining high quality earnings growth, further strengthening asset quality, and deepening customer engagement through continued digital innovation. The Bank remains firmly committed to delivering sustainable growth anchored on sound corporate governance, prudent risk oversight, and disciplined capital allocation.
-
Politics2 years agoBREAKING: Abiodun emerges chairman of Southern Governors Forum
-
Business1 year agoZENITH BANK ASSURES SHAREHOLDERS OF QUANTUM LEAP IN FUTURE DIVIDENDS AT 34TH AGM, PAYS N195.67 BILLION FOR 2024 FINANCIAL YEAR
-
News2 years agoZenith Bank Enhances Customer Online Experience with Revamped Digital Channels
-
News2 years ago‘No Disparity,’ NUPRC Confirmed 1.8m bopd NNPC Ltd Oil Production Figures At NAPE Conference’
-
News1 year agoFirstBank holds groundbreaking ceremony for new 40-storey eco-friendly HQs in Lagos
-
News1 year agoFIRSTBANK FILES APPEAL
-
Business1 year agoZENITH BANK ACHIEVES DOUBLE-DIGIT GROWTH IN GROSS EARNINGS, PROPOSES N4.00 FINAL DIVIDEND IN FULL YEAR 2024
-
News2 years agoUS indicts Air Peace CEO, Onyema, in fresh charges
