Business
FIRSTBANK UNVEILS ADVANCED FACIAL BIOMETRIC TECHNOLOGY ON FIRSTMOBILE FOR SEAMLESS USER ENROLLMENT AND DEVICE ACTIVATION
FirstBank, the West Africa premier financial institution and financial inclusion services provider has launched an advanced facial biometric technology on its mobile banking application-FirstMobile, along with other exciting features that includes:
- Facial recognition sign-up and activation
- Virtual credit cards for secure online shopping
- Instant credit card activation
- Flexible salary advances with 3-month repayment options
- General improvements, bug fixes,
These upgrades all aim to provide customers with a seamless, secure, and efficient digital banking experience.
The new facial biometric feature enables users to activate or register on FirstBank’s mobile app- FirstMobile securely, using facial verification. This feature also includes an advanced anti-spoof detection, to enhance customer account protection and ensure robust security.
This innovative solution effectively addresses the diverse needs of customers, including new customers, diaspora customers without cards, individuals with lost or expired cards, those who have opted out of card use, as well as customers facing card verification failures or lacking convenient access to card details. This feature will provide seamless access to essential banking services, such as fund transfers and bill payments ensuring swift, reliable, and convenient transaction processing for all users.
The newly enhanced FirstBank mobile banking platform, FirstMobile, offers a comprehensive array of features and services designed to provide our customers with a seamless and innovative digital banking experience, no matter where they are in the world. With these substantial improvements, users can easily sign up and activate the app using just their face. They can shop online securely with a virtual credit card that is instantly issued and always accessible within the app. Additionally, customers can activate their new credit card directly from the app to start spending immediately. They also have the option to access salary advances with a convenient 3-month repayment plan.
“With these new services now live on FirstMobile, we are confident we will undoubtedly enhance our customers’ digital experience.” remarked Chukwuma Ezirim, Group Executive, E-Business and Retail Products Division, FirstBank. “FirstBank is committed to innovative ways of delighting our customers so that they can carry out their transactions with no stress and with utmost convenience. We understand the importance of keeping up with the evolving digital landscape, and we are dedicated to providing our customers with cutting-edge solutions that make banking simpler, faster, and more accessible. Our goal is to ensure that every interaction with FirstBank enhances customer satisfaction and builds long-lasting relationships”
To deliver on its promise of gold-standard banking services, FirstBank remains committed to advanced innovative solutions and robust secure security measures, to protect customer data and empower them to transact effortlessly and manage their finances effectively.
About FirstBank
First Bank of Nigeria Limited “FirstBank”, established in 1894, is the premier bank in West Africa, a leading financial inclusion services provider in Africa, and a digital banking giant.
FirstBank’s international footprints cut across three continents ─ Africa, Europe and Asia, with FirstBank UK Limited in London and Paris; FirstBank in The Democratic Republic of Congo, Ghana, The Gambia, Guinea and Sierra Leone; FBNBank in Senegal; and a FirstBank Representative Office in Beijing, China. All the subsidiary banks are fully registered by their respective Central Banks to provide full banking services.
Besides providing domestic banking services, the subsidiaries also engage in international cross-border transactions with FirstBank’s non-Nigerian subsidiaries, and the representative offices in Paris and China facilitate trade flows from Asia and Europe into Nigeria and other African countries.
For over 13 decades, FirstBank has built an outstanding reputation for solid relationships, good corporate governance, and a strong liquidity position, and has been at the forefront of promoting digital payment in the country with over 13 million cards issued to customers (the first bank to achieve such a milestone in Nigeria). FirstBank has continued to make significant investments in technology, innovation and transformation, and its cashless transaction drive has been steadily accentuated with virtually over 25 million active FirstBank customers signed up on digital channels including the USSD Quick Banking service through the nationally renowned *894# Banking code.
With over 43 million customer accounts (including digital wallets) spread across Nigeria, UK and sub-Saharan Africa, the Bank provides a comprehensive range of retail and wholesale financial services through more than 820 business offices and over 280,000 agent locations spread across 772 out of the 774 Local Government Areas in Nigeria.
In addition to banking solutions and services, FirstBank provides pension fund custody services in Nigeria through First Pension Custodian Nigeria Limited and nominee and associated services through First Nominees Nigeria Limited.
FirstBank’s commitment to Diversity is shown in its policies, partnerships and initiatives such as its employees’ ratio of female to male (about 41%:59%; and 37% women in management roles) as well as the FirstBank Women Network, an initiative that seeks to address the gender gap and increase the participation of women at all levels within the organisation. In addition, the Bank’s membership of the UN Women is an affirmation of a deliberate policy that is consistent with UN Women’s Women Empowerment’s Principles (WEPs) ─ Equal Opportunity, Inclusion, and Nondiscrimination.
For six consecutive years (2011 – 2016), FirstBank was named “Most Valuable Bank Brand in Nigeria” by the globally renowned The Banker Magazine of the Financial Times Group and “Best Retail Bank in Nigeria” eight times in a row, 2011 – 2018, by the Asian Banker International Excellence in Retail Financial Services Awards.
Significantly, FirstBank’s Global Credit Rating was A+ with a positive outlook while ratings by Fitch and Standard & Poor’s were A (nga) and ngBBB+ respectively both with Stable outlooks as at September 2023. FirstBank maintained the same level of international credit ratings as the sovereign; a milestone that was achieved in 2022 for the first time since 2015.
In 2024, FirstBank received notable international awards and accolades. Some of these include Nigeria’s Best Bank for ESG 2024 and Nigeria’s Best Bank for Corporates 2024 both awarded by Euromoney Awards for Excellence; Best SME Bank in Africa and in Nigeria by The Asian Banker Global Awards; Best Private Bank in Nigeria and Best Private Bank for Sustainable Investing in Africa by Global Finance Awards; Best Corporate Bank in Nigeria 2024, Best CSR Bank in Nigeria 2024, Best Retail Bank in Nigeria 2024, Best SME Bank in Nigeria 2024 and Best Private Bank in Nigeria 2024 all awarded by the Global Banking and Finance Awards.
FirstBank has continued to gain wide acclaim on the global stage with several international awards and recognitions received so far in 2025 which includes Best SME Bank in Nigeria 2025 and Best SME Bank in Africa 2025 by The Asian Banker; Best Private Bank in Nigeria 2025 and Best Private Bank for Sustainable Investing in Africa 2025 by Global Finance Awards; SME Financier of the Year in Nigeria 2025 by The Digital Banker Global SME Banking Innovation Awards; Best Retail Bank in Nigeria 2025 and Best Bank for Empowering Women Entrepreneurs in Nigeria 2025 all by The Annual Global Economics Awards.
Our vision is “To be Africa’s Bank of first choice” and our mission is “To remain true to our name by providing the best financial services possible”. This commitment is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Customer-Centricity. Our strategic ambition is “To deliver accelerated growth in profitability through customer-led innovation and disciplined execution”
Business
ZENITH BANK, CANADA-AFRICA CHAMBER CONVENE BUSINESS LEADERS TO ADVANCE TRADE AND INVESTMENT
(L-R) The Deputy High Commissioner of Canada to Nigeria, Mr. Carlos Rojas-Arbulú; Chair of the Board, Canada-Africa Chamber of Business, Paula Caldwell St-Onge; Executive Director, Zenith Bank Plc, Mr. Akin Ogunranti; Permanent Secretary, Ministry of Commerce, Cooperatives, Trade and Investment, Mr. Babatunde Onigbanjo; the Asalu-Elemo of Ilemo Land, Alhaji Adedayo Thomas, Ph.D; DG/CEO Lagos Chamber of Commerce and Industry, Dr. Chinyere Almona; and President, Canada-Africa Chamber of Business, Garreth Bloor; at the 6th Canada-Africa Business Conference held at the Grand Ball Room, Eko Hotel & Suites, VI, Lagos
Zenith Bank Plc reaffirmed its commitment to advancing trade, investment and economic cooperation between Canada and Africa as the Headline Conference Sponsor of the 6th Canada-Africa Business Conference, held on Wednesday, 24 June 2026 at Eko Hotel & Suites, Victoria Island, Lagos.
Organised by the Canada-Africa Chamber of Business, the conference brought together a high-level Canadian business delegation representing 31 companies, alongside senior government officials, business leaders, investors, policymakers, diplomats and development partners. The gathering set out to strengthen commercial relations between Canada and Africa and to position Nigeria as a strategic gateway for Canadian businesses seeking opportunities across the continent.
The Canadian delegation comprised companies and institutions operating across financial services, security, mining and critical minerals, legal and professional services, infrastructure, technology, healthcare, education and clean energy. Among those present were GardaWorld, Dentons, Baywood Group, Element, Trilliant and other leading Canadian enterprises exploring commercial opportunities and strategic partnerships in Nigeria.
The Executive Director of Zenith Bank Plc, Mr. Akin Ogunranti, who delivered the keynote address on behalf of the Group Managing Director/CEO, Dame Dr. Adaora Umeoji, OON, described the conference as a timely platform for deepening commercial partnerships between Canada and Africa amid shifting global economic realities. He underscored Africa’s readiness to lead the next phase of global economic growth, stressing that the continent now possesses the institutions, policy frameworks and partnerships required to turn its immense potential into shared prosperity.
“The question is not whether Africa is rich in potential. It is whether we can turn that potential into prosperity our people can feel. For the first time, the answer is yes, because of the machinery we are now building,” he said.
Representing the Governor of Lagos State, His Excellency Mr. Babajide Sanwo-Olu, the Permanent Secretary, Ministry of Commerce, Cooperatives, Trade and Investment, Mr. Babatunde Onigbanjo, reaffirmed the State Government’s commitment to fostering an enabling environment for investment and international partnerships, and highlighted Lagos’ position as Nigeria’s commercial hub and gateway to African markets.
“Canada brings to the table considerable expertise, capital, innovation, and a strong tradition of institution building. Africa, and indeed Lagos, offer scale. We offer talent, creativity, market opportunities and an increasingly sophisticated business environment. Together, these strengths create a compelling foundation for transformative partnership,” he said.
Speaking at the event, the Deputy High Commissioner of Canada to Nigeria, Mr. Carlos Rojas-Arbulú, noted that the conference reflects the growing momentum in bilateral commercial collaboration between both countries. He said: “The relationship between Canada and Nigeria is not new. It is rooted in diplomacy, trade, education, culture, migration, and shared democratic values. But today, I believe we are entering a new chapter: one that is more ambitious, more practical, and more human.”
The Chair of the Board of the Canada-Africa Chamber of Business, Paula Caldwell St-Onge, highlighted Nigeria’s growing economic significance, saying: “Nigeria’s growth is not theoretical. It is already being built by Nigerian entrepreneurs, investors, financial institutions, innovators and companies whose ambition reaches across Africa and around the world.”
She also acknowledged Zenith Bank’s role in advancing the conference’s objectives, stating: “Zenith Bank is not only one of Africa’s leading financial institutions, it is the capital behind what you see here today, and it represents the skill, ambition, discipline, innovation and excellence that this conference seeks to showcase.”
The conference featured high-level panel discussions on Canada-Africa commercial relations, investment opportunities across priority sectors, and the implementation of the African Continental Free Trade Area (AfCFTA). The sessions brought together policymakers, business executives and industry experts to identify practical pathways for strengthening commercial partnerships and accelerating sustainable economic development.The conference is expected to strengthen Nigeria’s attractiveness as a destination for Canadian investment, while opening new opportunities for technology transfer, private sector collaboration, job creation and long-term economic growth. It also reinforces Nigeria’s position as a strategic hub for businesses seeking to access opportunities across Africa under the AfCFTA, supporting the country’s ambition to expand its role in regional and global trade
Business
ZENITH BANK OPENS OSUBI BRANCH, REINFORCING CONFIDENCE IN DELTA STATE’S ECONOMIC POTENTIAL
(L-R) DGM-Zonal Head, Delta 2 Zone, Zenith Bank Plc, Mr. Daniel Imani; Commissioner for Finance, Delta State, Hon Fidelis Tilije; The Executive Governor of Delta State, His Excellency Rt. Hon. Elder Sheriff Oborevwori; GMD/CEO of Zenith Bank Plc, Dame Dr. Adaora Umeoji OON; Prime Minister of Okpe Kingdom, Okakuro Mike Affe; Member, Delta State House of Assembly – Representing Okpe State Constituency, Hon James Augoye; at the Opening Ceremony of Zenith Bank Osubi Branch in Delta State on Wednesday, June 24, 2026.
Zenith Bank Plc has expanded its presence in Delta State with the official opening of a new branch in Osubi, Okpe Local Government Area, becoming the first commercial bank to establish a presence in the Osubi community. The move reaffirms the Bank’s commitment to financial inclusion by bringing world-class financial services closer to communities and businesses.
The commissioning ceremony, held on Wednesday, 24 June 2026 in Osubi, was attended by the Governor of Delta State, Rt. Hon. Sheriff Oborevwori, alongside senior government officials, traditional rulers, members of the business community, customers, and other stakeholders.
In his remarks, Governor Oborevwori described the new branch as “a clear vote of confidence in the economic potential of our state. It shows that the investments we have made in infrastructure, economic development, and ease of doing business are producing tangible results. When a leading financial institution such as Zenith Bank expands its presence in Delta State, it sends a powerful message that Delta State is open for business and ready for greater investment.”
The Governor also underscored the branch’s significance to the host community, noting that “this branch is the only bank in the whole of Okpe Local Government as it is today. The significance of this bank to our people cannot be overemphasised, because of the impact it will have on the economy of this local government.”
Speaking at the event, the Group Managing Director/Chief Executive Officer of Zenith Bank, Dame Dr. Adaora Umeoji, OON, commended the Governor for his support of private sector growth, noting that the establishment of the branch reflects the conducive environment for investment and economic development being fostered in Delta State.
She said: “We are deeply grateful to His Excellency, Rt. Hon. Sheriff Oborevwori, Governor of Delta State, for his unwavering support and partnership, and for finding time to personally commission the branch today. His generous donation of the land on which this branch is built is a testament to his administration’s commitment to fostering private sector investment and creating an enabling environment for businesses to thrive. Since assuming office, the Governor has driven significant infrastructure and socio-economic development across the state, and Zenith Bank is proud to contribute to that progress through this new branch in Osubi.”
The GMD described the Osubi branch, the Bank’s 19th in Delta State, as a milestone in Zenith Bank’s enduring relationship with the State. She reiterated the Bank’s commitment to serving underserved communities and to empowering individuals, businesses, women entrepreneurs, and SMEs through innovative banking solutions, access to finance, and capacity-building initiatives.She added that the new branch would serve as a catalyst for economic activity in Osubi and its surrounding communities, supporting the broader development of Delta State and Nigeria at large.
Business
FirstBank, Visa Expand Premium Card Portfolio with Visa Signature Launch
First Bank of Nigeria Limited, in partnership with Visa, has announced the launch of Visa Signature, a premium card offering designed for Nigeria’s affluent segment. The card unlocks an exclusive portfolio of lifestyle benefits, global travel privileges, and curated merchant offers through Visa’s worldwide acceptance network, giving high-spending Nigerians a product built around how they live.
Visa Signature targets Nigeria’s top executives, business owners, and frequent international travelers who expect more from their financial products. Through Visa Global benefits and Visa Destination offers, cardholders gain access to preferential rates, premium experiences, and priority services across hundreds of partner merchants, hotels, airlines, and destinations around the world. The card supports both domestic and cross-border transactions, ensuring seamless payment experiences whether cardholders are in Lagos, London, or Dubai.
Commenting on FirstBank’s ambition for its premium cardholders, Chuma Ezirim, Group Executive, eBusiness & Retail Products, FirstBank, said: “At FirstBank, we are dedicated to creating financial solutions that reflect the evolving lifestyles of our customers. We understand that our premium customers aspire to experiences that reflect their global outlook. Visa Signature is crafted to meet those expectations, offering access to exclusive experiences, global connectivity, and lifestyle privileges that empower our customers to live without boundaries. We remain focused on creating value and reinforcing our position as the partner of first choice for Nigerians at home and abroad.”
Highlighting the strategic importance of the FirstBank partnership, Andrew Uaboi, Vice President and Cluster Head, West Africa, Visa, noted: “Nigeria’s affluent consumers are among the most active and globally connected spenders on the continent. Visa Signature is designed to serve that profile with the depth of benefits and the breadth of acceptance they deserve. We are delighted to work with FirstBank in making this available to the Nigerian market.”
The launch marks a strategic step for FirstBank in deepening its premium product offering. FirstBank’s existing Visa portfolio already serves millions of Nigerians across everyday retail, cross-border commerce, and online transactions through Visa Infinite, Visa Gold, Naira Credit, and Visa Prepaid cards. Visa Signature adds a dedicated tier for the affluent segment, giving this customer group the recognition and privileges their spending profile demands.
Visa Signature is available to eligible FirstBank customers. Interested customers can visit any FirstBank branch nationwide or contact their dedicated relationship manager to apply.
About FirstBank
First Bank of Nigeria Limited “FirstBank”, established in 1894, is the premier bank in West Africa, a leading financial inclusion services provider in Africa, and a digital banking giant. FirstBank’s international footprints cut across three continents ─ Africa, Europe and Asia, with FirstBank UK Limited in London and Paris; FirstBank in The Democratic Republic of Congo, Ghana, The Gambia, Guinea and Sierra Leone; FBNBank in Senegal; and a FirstBank Representative Office in Beijing, China. All the subsidiary banks are fully registered by their respective Central Banks to provide full banking services.Our vision is “To be Africa’s Bank of first choice” and our mission is “To remain true to our name by providing the best financial services possible”. This commitment is anchored on our core values of EPIC – Entrepreneurship, Professionalism, Innovation and Customer-Centricity. Our strategic ambition is “To deliver accelerated growth in profitability through customer-led innovation and disciplined execution.”
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