Zenith Bank Customers Groan Over Unsolicited Deductions Without Reversal As Festive Period Approaches

The Nigeria banking sector is one of the most organised institution, being people’s lender and also accepting deposits.

However Zenith bank customers seems to have been shortchanged from the reality as continuous lamentation and groaning can be witnessed over the bank inability to reversal of funds by customers as the festive period close in.

Zenith Bank plc which was named the Best Commercial Bank in Nigeria in the World Finance Banking Awards 2021 in July has continued to dash the hopes of oridinary Nigerian’s from making use of their hard earned money at the right time, as customers flood their verified social media handles to lay complaints of inability for the bank to reverse and refund their cash, while others are threatening to create a scene in the banking hall.

Prince Vicolo writes ” But Zenith Bank you guy’s are beginning to behave like these scammers themselves
What’s stopping you from reversing my 32,000 since the 16th of October 2021, I need my money back.

In Nigeria most banking issues unresolved on the web are mostly attended to in the banking hall, however it seems Zenith Bank which was Named Most Valuable Banking Brand in Nigeria by Banker Magazine Top 500 Banking Brands 2021 doesn’t deserve the awards as another customer, Dumdi Kabari writes ” my savings account with zenith bank has been made a public mall where anyone who cares goes in and out without restrictions, from the 29th of October to 29th November 2021, my account has been hacked 5times, 4 using abeg technologies app and once by one Lilian Okoro, even after I was assured by the bank that closing all online banking on the said account and destroying my ATM Card to get a new one the account would be safe, which I authorize by writing, the account was still fradulently withdrawn and emptied. I have emailed zenith direct with CBN and EFCC in copy, it was replied with the promise to give me feedback, the feedback is not forthcoming, if I don’t get it I may escalate it further until my voice is heard and my money refunded with damages.

Mercy Ndukwu who has once experienced the delay in reversal writes again ” Zenith bank reverse my money ooooooo last year 23rd Dec I was debited with opay POS the sum of 10200 I sent mail over &over again there was no reversal now again since 27th Nov I’ve been debited again I complained using all the channels to no avail. Economy is hard I can’t let this money go like that”.

It’s also unsure why Zenith Bank have refused to blocked cloned pages on their official page, as fraudster are seen replying to comments, asking customers to send a DM.